Product Updates

June 2025

AccountsManager

• HVACScan Note field now uses a scroll bar instead of auto-resizing, matching the behaviour of other fields for a more consistent user experience

BRForms

• Standardized the date picker rendering across components to ensure reliable user input handling and prevent data formatting errors

BRMobile

• Updated the Schedule tab to show only calendar-scheduled service tickets, helping users focus on confirmed events

DocDrive

• Updated the Add Document interface to provide improved support for line breaks within document fields

General Site Functionality

• Improved site-wide search and sorting to handle accented and foreign characters more accurately, making it easier to find items

Get Reports

• Expanded the Inspection State field with new options for more granular tracking of the inspection process. New states include Awaiting Feedback, Completed, Declined, In-Progress, Merged, Paid, Ready for Billing, Submitted, and Waiting on Others

Salesforce Integration

• Added support for linking discrepancies to existing Salesforce Opportunities or Work Orders, offering greater flexibility to match real-world workflows

SchedulingManager

• Relocated the Close button in several building-related windows for a more consistent and user-friendly Calendar editing experience

ServiceTrade Integration

• Enhanced the functionality of the “Add Deficiencies to Job on Which They Were Identified” checkbox to automatically save user selections, promoting a smoother and more consistent workflow

Verifications

• An enhancement was implemented to prevent modifications to certifications pending verification, ensuring data integrity during the review process. For changes to pending information, please contact Member Services

Web Portal Login

• Improved login flow to redirect users from alternate login pages (e.g., www2.buildingreports.com) to the primary login page, ensuring bookmarked links continue to work
• Improved the password recovery logic to better manage repeated identification failures, reducing the likelihood of unintended lockouts

Welcome Page Dashboard

• Access control enhancements now permit building owners with designated permissions to access the Service Ticket List widget, providing clearer insight into service-related activities
• Updated widget rendering logic to exclude restricted widgets for users without the Maintain User Accounts privilege, reducing the occurrence of permission-related errors

May 2025

DocDrive

• Users may now associate a file with a specific inspection when adding it to a building’s DocDrive. This makes it easier to find all documents related to an inspection quickly
• Users can no longer rename files already saved in DocDrive, preventing potential access issues. Document titles can still be changed

General

• Except for the Buildings page, the interfaces for adding and editing buildings have been updated across the site. These windows now open at a larger default size and can be resized. Your preferred window size is saved locally in your web browser for future use

Get Reports

• A new optional Duration column in ScanSeries tabs shows the inspection time based on the first and last tested devices. This helps inform future scheduling and resource planning. To add the column, hover over a header, click the arrow, select Columns, and check Duration
• The report distribution interface has added an Invert Selection option to each user role group. Clicking it swaps selected and unselected users, quickly making it easier to include or exclude users within a group
• Added a Customer WO/PO# field to the new Discrepancy Quick View interface and renamed the existing PO# field to Internal WO/PO#. This makes it easier to add, edit, and reference all work or purchase order numbers related to resolving discrepancies without opening a report
• ScanSeries for iOS (Version 2.39.9)
• Adjusted BRForms interfaces for list selection

ScanSeries Custom Reports

• Addressed a layout issue where customized Proposed Solutions sections with seven or more columns did not display correctly after the recent addition of the PO# column

ScanSeries Standard Reports

• Updated the recall subsection text in the Discrepancy Report to “No recalled items found during this inspection” to clarify that the inspector actively checked for recalls
• In Proposed Solutions, the PO# field is now Internal WO/PO#, and a Customer WO/PO# field was added to capture all related order numbers

SchedulingManager

• Resolved an issue that could default inspections to the 28th of the month. Inspections will now be assigned correct dates and occur before they are due

ServiceTrade Integration

• Users can now add deficiencies directly to existing Jobs without linking them to Service Requests in ServiceTrade, allowing documentation of deficiencies from the originating inspection and greater flexibility with company processes

Users

• Resolved an issue where using search while editing building access could remove a user’s access

Verifications

• Updated the Certifications grids to allow the Show on Reports checkboxes to be modified regardless of verification status

Welcome Page Dashboard

• Updated the widget layout to display all widgets at full width when the dashboard is set to a single column, ensuring maximum visibility
• For Salesforce integration users, a new dashboard widget displays a list of tracked items with detailed information. The widget is directly on the Welcome Page; no need to navigate elsewhere

April 2025

Dashboard

• The Clear function has been fixed for users who rely on the ScanHistory widget to look up device history, eliminating the need to refresh the page between searches
• Resolved an issue where users with limited privileges experienced a UI freeze when loading widgets, which previously prevented some custom users from accessing their web portal
• Updated the dashboard to reflect changes in a user’s role. Widgets no longer permitted under the user’s new role will now be automatically removed, preventing dashboard freezes that previously affected some users after a role change

DocDrive

• Updated the upload failure dialogue to correctly display the per-document size limit of 30 MB (previously showed 10 MB) to eliminate confusion

Get Reports

• The ability to edit inspection comments is now restricted to the user who originally entered the comment, helping preserve the integrity and accountability of user input
• Inspection frequency can now be edited directly from the inspection list, eliminating the need to open individual inspection details
• When distributing a report from the list, the available recipients now display each user’s User ID, making it easier to confirm that you’re sending the report to the correct person
• Updated the Sent To field to accurately reflect when an inspection is sent to a national account and subsequently declined, ensuring users are correctly informed of their submission status
• The file name for device data exported via Discrepancy Quick View now follows the same naming convention as other reports, making it easier to archive and organize files consistently
• In response to member feedback, the Copy All function in Discrepancy Quick View now includes the building name, building ID, and inspection ID at the top of the copied data—making it easier to identify the source of the information

ScanSeries Android (Version 1.8.12)

• Updated the sorting of results to enhance the readability of device history. Records are now displayed in proper chronological order, making it easier to follow the sequence of events

ScanSeries iOS (Version 2.39.8)

• Fixed an issue where BRForms section headers would fail to display when two or more Section Header elements appeared consecutively in a form. This ensures users can clearly see the section they’re in when interacting with form elements
• Resolved issues with the schedule search function, including the removal of duplicate entries in the results and an updated download process that prevents users from downloading buildings already present in the app
• Addressed an issue where Delay Scan was initiating several seconds earlier than the configured delay time
• Fixed an issue that prevented users from deleting inspection notes using the backspace key on the on-screen keyboard
• Updated the iOS low charge notification to trigger only once per charge cycle, preventing repeated alerts each time a device is scanned. This helps reduce unnecessary interruptions during inspections

Users Page

• The user list filter on the Users page has been enhanced to support selecting multiple user roles, making it easier to filter the list and quickly find the users you need

February 2025

Get Reports

• Introduced a feature to notify stakeholders when device repair pricing is updated following an inspection. To send a notification, locate your ScanSeries inspection on the relevant tab of the Get Reports page, select the Service Options icon, then click the Notify button. The notification will include a direct link to the report for easy access to the updated pricing

Notification Manager

• Resolved an issue preventing notifications from being sent for BRForms uploads when using the ‘Inspection Upload’ On Event

Salesforce Integration

• Introduced a new privilege for custom user roles, granting users access to the SF integration interface

ScanSeries

• Updated the Test & Inspection Frequency field to include ‘Daily’ and ‘Service’ options, offering more flexibility for daily inspections and service-only reports

December 2024

AccountsManager

• To enable faster data entry the ability to tab between fields on the building, add, and edit windows was added

Get Reports

• “Inspector Signed” and “Building Rep. Signed” are new, optional fields that can be added to the inspection list on any ScanSeries tab. This allows you to easily see who signed an inspection without opening it. To add the columns, hover your cursor over any column heading, click the arrow, hover over Columns, and mark the appropriate checkboxes
• On the Get Reports page, an issue that caused text to be omitted has been resolved. Previously, building names with text placed between the greater than and less than signs, such as “Building <123>,” were only showing as “Building.” The text appears as part of the building name as intended
• An issue that caused devices to retain their authorized status after a Building Owner had cancelled the authorization process in the Proposed Solutions section of a standard ScanSeries report has been fixed

Salesforce Integration

• A solution for tracked items displayed without spaces or commas when multiple inspections are linked to the same Opportunity or Work Order has been implemented

ScanSeries Mobile Application (iOS)

• Previously, users could not open inspection reports on the Inspections tab of BRMobile in the iOS ScanSeries application. This issue has now been resolved

Setup Page

• A solution was identified and implemented to ensure certification expiration dates are displayed on the Company Info tab

November 2024

BRForms

• Completed BRForms update to restore the time-saving ability to clone previous “Form Templates”

Custom Reports

• Enhancements to eleven Branded and Custom Report formats providing greater reporting flexibility

General Site Functionality

• Restored importing of Time/Materials for Service Tickets using CSV files to streamline and accelerate process

Get Reports

• Get Reports page improvements completed to better display user-entered data

Standard Reports

• Streamlined Notes and Recommendations to display more consistently across ScanSeries apps
• Based on Member feedback, improved consistency of Codes & Standards displayed on SprinklerScan cover page
• Clarified content description for FireScan and SuppressionScan Reports

October 2024

BRForms

• Updates to BRForms, including integrating form ID and form versions into additional display columns on the Get Reports page, requested by users

ComplianceAssistant

• Updates to Custom User roles within ComplianceAssistance granting greater access and support more personalized user experiences
• Advancements to ComplianceAssistant Service promote greater efficiencies

Custom Reports

• Completion of several Branded and Custom Report formats to enhance customization and provide greater reporting flexibility

Dashboard

• Failure Rate by Device/App Widget improvements to include total count tables for enhanced user personalization

General Site Functionality

• Updated UI to correct a text issue where spacing was missing during the password reset process

ScheduleManager

• Enhancements to ScheduleManager allows users to add two new columns when viewing Service Tickets, showing which users have added materials as well as the date they were added

September 2024

ComplianceAssistant

• Multiple updates and advancements to our ComplianceAssistant service as part of our continuous software improvements

Custom Reports

• Completion of several Branded and Custom Report formats to provide greater reporting flexibility

Dashboard

• Enabled advanced usability for new Dashboard and Widgets to ensure members remain in full control of their daily tasks

General Site Functionality

• Advanced Notifications for Mobile users to ensure real-time access to important updates

August 2024

BRMobile

• Various updates to mobile applications to ensure frictionless compatibility across devices

Custom Reports

• Various branded and custom reports deployed to improve service member and customer insights

Dashboard

• Additional widgets and various updates added to Welcome Page Dashboard to enhance customization

General Site Functionality

• Multiple advancements to Terms of Service Authorizations

Integrations

• Background preparations for third-party reporting integration to enhance user functionality

July 2024

AccountsManager

• Updates and corrections to AccountsManager

BRForms

• Miscellaneous BRForms improvements

ComplianceAssistant

• ComplianceAssistant service updates completed to enhance user support

Custom Reports

• Expanded selection of Branded and Custom Reports
• Rollout of a new Sprinkler Report

Dashboard

• New and enhanced features integrated into Dashboard and Analytical Reporting Widgets
• Dashboard Widgets optimized to improve dashboard personalization and utilization

General Site Functionality

• Website translation tools optimized to increase user accessibility
• Linked Users Welcome Page corrections executed to enhance user experience

Integrations

• Integrations Advancements implemented to support expanded platform accessibility

SchedulingManager

• Delivery of Calendar Service Ticket User Interfaces Backend updates
• SchedulingManager improvements completed to enhance operations and logistics management